Quality – Total Quality Management is an approach that small business owners or managers hold in running their company. Focusing in on quality and price to gain and hold customers, striving to view the business through their customers’ eyes. Here are some key focuses on quality:

  1. Customer Focus
  2. Leadership
  3. Staff Involvement
  4. Process Approach
  5. Statistical Quality Control
  6. Supplier Relationships
  7. Continuous Improvement
At Buchanan Virtual Office we support our clients to the highest standards of excellence in all we do. We hold these 7 keys focuses to ensure that our clients maintain quality in all that we do.